Case Study: Nine Dots Development

8 April 2022Adam SheltonUpdated 2 September 2026

Nine Dots Development came to us looking to raise awareness around their organisation, to help break the stigma around apprenticeships, and to show how…

Explainer Video Case Study
Nine Dots Development: Helping organisations develop their managers and leaders to become exceptional at their roles.

What do you use your videos for, and how has the feedback been on them so far?

"The first video we had made by Squideo was a company explainer video that we are planning to use on our website, in onboarding sessions, and in marketing. So far, we have used it as a tool to introduce ourselves at the start of the free webinars we run and have found it extremely useful.”

Did you find the process ok when producing your video content?

"Working with Squideo has been an extremely smooth process - they keep to deadlines, are prompt with communication, and always take our feedback on board."

How have the final videos compared to your expectations?

"The final videos surpassed our expectations - we had never had an animated video created and weren’t sure what outcome to expect so we did a lot of research into different animation companies and we’re glad we went with Squideo as the videos are of excellent quality and fit into our branding perfectly."

Do you have anything else you'd like to mention about working with us on projects?

"It’s always a joy working with Squideo, all of the team are so friendly, helpful, and good at what they do, and we look forward to commissioning more videos through Squideo."

A big thank you to Sabina Kacinova - Nine Dots Development

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5 Ways to Turn Confused Visitors Into Customers in 60 Seconds

by Ben Underwood • 3 September 2025

Struggling to turn website visitors into actual customers? You’re not alone. High traffic means nothing if confused users leave without converting. Whether it’s unclear messaging, overwhelming copy, or a lack of instant clarity; these issues silently kill conversions. In fact, most visitors decide whether to stay or bounce in under 10 seconds. That’s where explainer videos come in. They simplify, clarify, and sell. Below, you’ll discover five proven strategies to fix low CVR with video, all designed to keep users engaged, informed, and ready to take act 1. Hold Attention Instantly: The 10‑Second Rule Most UX studies highlight that website visitors often bounce from a page in just 10–20 seconds unless they’re presented with a clear value proposition immediately. Explainer videos solve that by offering a play button - a low commitment invitation. On average, 79% of users prefer watching a video over reading text, and 97% say the right explainer helped them better understand a product. Action Tip: Place your explainer video above the fold and keep it to 60 seconds or less. That time frame aligns with best practices and keeps users engaged. 2. Cut Through Overload by Simplifying Complex Ideas When visitors don't understand what you're offering, they leave. Explainer videos work because visuals and narration stick better than text. In fact, viewers retain 95% of a message from a video versus only 10% from reading. They also help unpack intricate information, like SaaS features or internal processes, which might otherwise overwhelm. Action Tip: Use animation to highlight how your product solves a problem or improves life, not just what it does. 3. Build Trust Quickly Without Walls of Text Trust is a key conversion driver. When people land on your site, they want answers fast. They’re not looking to scroll through paragraphs to figure out what you do. They want clarity and confidence. That’s why explainer videos are so powerful. They build trust by simplifying your message and delivering it in a way that’s easy to understand and hard to forget. Brands using explainer videos report up to an 81% boost in sales conversions, and some see support tickets drop by over 50%, because the video handles the heavy lifting upfront. There's real science behind it, too. Studies show that people retain information better when it’s delivered through both visuals and audio. An explainer video does exactly that, combining clean animation with clear narration to connect faster and stick longer. If trust is the barrier, video is your shortcut. 4. Seamlessly Guide Viewers to Take Action Explainer videos should end with a clear and compelling CTA. After 90 seconds of content, viewers are primed to act. Videos don’t just engage, they drive deeper attention. Landing pages with video keep visitors on-site longer, increase click-throughs, and boost conversions. Action Tip: Combine your video with a strong visual CTA right below, like “Book a Demo” or “Watch the Next”. 5. Multiply Touchpoints, Multiply Conversions Explainer videos don’t live on landing pages alone. Deploy them across email campaigns, social ads, pitch decks, and internal comms - honestly the list goes on! One study shows that personalised videos in outreach emails can lead to 5× higher open rates and 8× more replies. Action Tip: Reuse your core 60‑second explainer in trimmed formats for LinkedIn, YouTube prereels, and support libraries. Explainer videos aren’t just a marketing accessory, they’re high-conversion powerhouses. When done with clarity, creativity, and strategic placement, they become your silent salesperson. Squideo’s style is clean 2D visuals, a flair for storytelling , and a rhythm that keeps viewers watching. Got a brief ready? Share it with us today for a free , no-pressure quote. Not quite there yet? Download our free brief template to get started in minutes.