Customer Service Videos

 Increase customer loyalty and generate positive word-of-mouth about your business with customer service training videos, designed to train your team to better understand your customers' needs and wants.

As a type of corporate video production, customer service training materials are crucial for equipping your team with the skills to exceed customer expectations and treat customers respectfully with the professionalism they deserve.

For front-facing customer service roles, it’s vital to act on a quick response, creatively problem-solve, personalise the service and retain more customers by gracefully handling complaints and issues.

Ensure customer lifetime value with a structured customer service training program designed to focus attention on your customers.
Quick Quote
93%
of customers are likely to make repeat purchases from companies with excellent customer service
78%
of consumers will purchase again after a negative experience if the customer service is excellent
 68%
of consumers are willing to pay more for products and services in return for a good customer service experience

The Benefits of Customer Service Training Videos

Investing in your customer support staff can really pay off. Not only can customer service training videos lead to higher customer satisfaction, but can also lead to higher job satisfaction for employees that you have invested in.


Customer service training can give your workforce the confidence and skills they need to handle all situations well, whether that be a complaint, handling company criticism or escalating issues to necessary departments.


Customer loyalty really can help drive the success of a business. Online customer service training videos are, therefore, an invaluable investment worth making.

Range of Voiceovers

Choose from a variety of voiceovers that suit your training video best

Priority Scheduling

Need your training video fast? We cater for quick turnaround times with our priority scheduling option (subject to availability)

Money-Back Guarantee

Your marketing budget is safe and sound with our triple protection money-back guarantee

Custom Characters

Have your own custom characters star in your training video, created by our talented producers

Corporate Styles

Looking for something professional? Or a little more laidback? Tell us your vision and we’ll have the style to match

Extra Versions

We can create extra versions of your video for social media, emails or landing pages

Clients We Have Worked With

As a customer service training video production company, we have proudly created video training for customer service for clients across the UK and beyond from a number of industries.

Here are just a handful of brands we have worked with…

Case Study

Phil Charlton - Marketing Manager at ideiio

What caused you to start looking for a video production agency?

"Video is a great tool and fun way of educating new customers and thought animation would be a useful method to show the unique benefits that identity and access management can be to businesses of any size and sector."


How did you find Squideo’s service/team?

"Squideo’s service was great from start to finish, their team were always helpful making our project simple and quick to create."


How did you find Squideo’s communication and process?

"Squideo’s team we’re excellent at communicating and kept me informed and updated during each stage of the process."


Did you get the final video you envisioned?

"Yes, the final video was exactly what I had hoped for."


What feedback have you received?

"The senior management team we’re very happy with the final result. They thought all aspects of the video including the animation, music and voiceover were of a high calibre."

 Are you ready to get started?
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