Onboarding | Explainer | B2BEntrySign
Engage & Explain with Animated Customer Service Videos
We create professional, goal-orientated and powerful animated customer service explainer videos that entertain, educate and engage your target audience. They do the explaining for you!
- In as little as 7 days
- 5,000+ videos produced
- Making video since 2015
Animated Customer Service Video Examples
Customer Service Videos
Increase customer loyalty and generate positive word-of-mouth about your business with customer service training videos, designed to train your team to better understand your customers' needs and wants. As a type of corporate video production, customer service training materials are crucial for equipping your team with the skills to exceed customer expectations and treat customers respectfully with the professionalism they deserve. For front-facing customer service roles, it’s vital to act on a quick response, creatively problem-solve, personalise the service and retain more customers by gracefully handling complaints and issues. Ensure customer lifetime value with a structured customer service training program designed to focus attention on your customers.
Free · Online Brief Builder
You know you need a video.
Briefing it is the hard part.
The brief builder walks you through the same questions we'd ask on a kick-off call: what it's for, who it's for, and the one thing it has to land. Answer what you can; we can work from as little as a list of key points.
- Saves as you type, so you can stop halfway and come back whenever
- Twenty-five questions, and only five that really matter
- Ends with a document any production company could work from
- Free, no card, and no password to remember
Start your brief
Three details and you're in. Nothing to install, nothing to pay.
Start my briefTakes about five minutes. No obligation.
- 93%
- of customers are likely to make repeat purchases from companies with excellent customer service
- 78%
- of consumers will purchase again after a negative experience if the customer service is excellent
- 68%
- of consumers are willing to pay more for products and services in return for a good customer service experience
The Benefits of Customer Service Training Videos
Investing in your customer support staff can really pay off. Not only can customer service training videos lead to higher customer satisfaction, but can also lead to higher job satisfaction for employees that you have invested in. Customer service training can give your workforce the confidence and skills they need to handle all situations well, whether that be a complaint, handling company criticism or escalating issues to necessary departments. Customer loyalty really can help drive the success of a business. Online customer service training videos are, therefore, an invaluable investment worth making.
Our Clients
As a customer service training video production company, we have proudly created video training for customer service for clients across the UK and beyond from a number of industries. Here are just a handful of brands we have worked with…
What our clients say
★★★★★
115 reviews
Craig Bromfield
★★★★★
Brilliant service, incredibly patient and creative team right from first point of contact. Very good vale for money. Highly recommended!
Systemagic Ltd
★★★★★
Really impressed with the quality of work and customer service that Fifty Squid provide. We've had two animations produced and both have visually been fantastic! Both were professional, completely on brand and on brief! We liaised with Ben throughout who ensured that we were happy with the finished product and even made a few emendates for free. Really happy with the service provided and will 100% be working with Fifty Squid again. Thank you guys!
Michael Robinson
★★★★★
Squideo have now made 2 videos for me. 1st Car Credit and The Small Car Company. Both videos are exactly what I wanted at great prices. Would highly recommend Squideo to any business looking for a promotional video.
Let Alliance
★★★★★
Great experience with the Squideo team. Their creative input was much appreciated despite the amount of amendments and changes we made to the video. They work with you every step of the way to ensure you're left with a great final result. Thanks again!
Breathe for Cameron
★★★★★
Brilliant company to work with. Extreamly responsive would give more stars if i could. We asked for something thats not really been done before we was net with a lets try attitute and they pulled it off. Amazing company and amazing people
J C
★★★★★
I have now had 3 videos from these guys and each one is as great as the last. I now have one embedded in my business website as it does a wonderful job of selling my business.
Graham Hall
★★★★★
Squideo are one of those companies that no matter how good they are you don’t want to tell anyone about them in case your competition finds out about them! From the top down they were a pleasure to deal with and they have produced me a video I’m over the moon with. The process is smooth slick and so well priced - this service isn’t usually availble to companies like mine because I’m priced out - Cue Squideo... Squideo smells of millennial spirit and this is fantastic - their energetic, young and modern team oooze passion and offer us a glimpse into the future of marketing - on board with them now before you get not only left behind but before they realise their services are worth a lot more money! Thank you team Squideo - I will see you on the next one.
Razvan T
★★★★★
Great team. Fast, efficient, patient and creative. Also, really good value for money. I recommend Squideo for any marketing video content production requirement.
Nistor Busuioc
★★★★★
Great service, highly recommend. They have met my expectations and even much more.
Cyril Thomazeau
★★★★★
BELEAF was very happy with the service provided by Squideo. It was very good value for money. We were in contact with 4 individuals at some points of the project, and they were all amazing. We really felt they were part of the team. They were extremely helpful with the revision part of the project as well. We look forward to working with them again in the future. And looking forward to more music and voice-over options. Some great available choices, but a bit more would be great. Some additional costs like Thumbnail and Subtitles to be budgeted for. Overall, highly recommend this 2D video making company! :)
Matthew Craig
★★★★★
Fantastic results from the team at Squideo. Callum had the ability and patience to ensure that delivery of the final product was the standard required.
Alex Herman
★★★★★
Brilliant company to work with, as someone who has no creativity it was a pleasure to see my idea come to life! Great work team I would definitely use you again.
How it works
Our Process
The video production process has never been easier than with Squideo. All you need is an idea, and we can work directly with you to build it into something inspiring.
cess
1Brief
Tell us what you're explaining.
Who's watching, what they should do next, and the one thing they must remember. Our free Brief Builder asks 25 questions. Five of them really matter.
Try the free Brief Builder2Script
We write it. You make it yours.
We turn the brief into a script in plain English. You mark it up, we tighten it, and every line is signed off before anything gets drawn.
3Storyboard
See every scene before it moves.
Rough sketches show what happens on screen, line by line. No surprises in the final cut.
4Voice & music
Any accent. Any language.
Pick a voice that suits your audience. Licensed music and subtitles come as standard. Try a language:
5Animate
Then it comes alive.
Characters and scenes designed for your brand, storyboarded and produced by our team. You see a first draft and tell us what to change before anything is final.
6Deliver
One video. Every channel.
We cut versions for your website, LinkedIn and Stories. Training videos can live on Squideo Smart Hosting, with tracking built in.
Get a quote for your idea
6 Reasons Why Businesses Invest in Animated Customer Service Explainer Videos
- 01
Accelerate Understanding
Explainer videos simplify complex ideas in seconds, helping viewers grasp your concept quickly with less friction.
- 02
Increase Conversions at Key Touchpoints
Whether used on landing pages, in adverts, within sales presentations or internally, high-quality explainer videos consistently boost engagement and prompt more people to take action.
- 03
Stand Out in a Crowded Market
A well-crafted video immediately elevates brand perception and helps businesses distinguish themselves where competitors rely on text-heavy messaging.
- 04
Scale Sales and Support Effortlessly
Explainer videos deliver clear, consistent communication, helping teams answer common questions, overcome objections, and educate customers without adding to workloads.
- 05
Build Brand Trust and Credibility
Professional visual storytelling reinforces confidence, making buyers feel more assured when choosing your product or service.
- 06
Improve Performance Across Every Channel
Explainer videos perform strongly on websites, social media, email campaigns, exhibitions, investor pitches, and onboarding, maximising return on a single creative asset.
Range of Voiceovers
Choose from a variety of voiceovers that suit your training video best
Priority Scheduling
Need your training video fast? We cater for quick turnaround times with our priority scheduling option (subject to availability)
Money-Back Guarantee
Your marketing budget is safe and sound with our triple protection money-back guarantee
Custom Characters
Have your own custom characters star in your training video, created by our talented producers
Corporate Styles
Looking for something professional? Or a little more laidback? Tell us your vision and we’ll have the style to match
Extra Versions
We can create extra versions of your video for social media, emails or landing pages
Are you ready to get started?
Triple Protection Guarantee
How the guarantee works- 1. Storyboard
- Unlimited revisions
- 2. Visual Concepts
- Free set of visual revisions
- 3. First Draft
- Free set of visual revisions
Your turn
Train customers and partners, not just staff
Squideo Smart Hosting turns product and service videos into courses customers and partners can take on any device, with a certificate when they finish.
Rather email? enquiries@squideo.co.uk